Eliminate bottlenecks, enforce Work-In-Progress (WIP) limits, and maximize throughput with zero sprint overhead.
DevOps infrastructure teams, Bug fixing & maintenance pods, Customer support engineering, and mature product teams.
Projects requiring strict synchronized delivery dates across 10+ distinct external suppliers.
| Role | Primary Delivery Accountability |
|---|---|
| Service Delivery Manager (SDM) | Tracks cycle time, lead time, and maintains steady delivery throughput. |
| Engineering Team | Pulls tasks only when downstream WIP capacity opens up. |
| Ceremony | Duration | Objective & Output |
|---|---|---|
| Daily Standup at Board | 10 Minutes | Walk the board from right to left (focusing on cards nearest to completion). |
| Operations & Flow Review | Monthly | Analyze cumulative flow diagrams (CFD) and average cycle times. |